Frequently Asked Questions

Everything you need to know about our luxury collections and services.

What is the standard shipping timeframe for domestic orders?

Orders are typically processed within 2-3 business days. Standard ground shipping takes approximately 5-7 business days, while expedited options are available at checkout.

How do I initiate a return or exchange?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please visit our online returns portal to generate a prepaid shipping label.

Are your collections limited edition?

Yes, many of our runway and ready-to-wear pieces are produced in limited quantities to ensure exclusivity and maintain the highest standards of craftsmanship.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.

How can I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up or contacting our concierge for personalized fit advice.